Certas alarm receiving centres

Our Certas alarm receiving centres are located in three different cities – Zurich, Lausanne and Lugano – so we can uphold our reputation as a reliable business. By spreading our centres out across the country, we’re covering all bases so we can keep operating even when there’s a technical problem in one location. With our centres operating around the clock, we’re always ready to process alarms and handle emergencies effectively and efficiently.

The teams working at our alarm receiving centres are trained to respond quickly in emergencies and take the right action every time. All our employees complete regular training so they’re up to date with the latest developments, which is all the more important when it comes to working with the latest technologies and current security protocols. Certas is committed to processing alarms precisely and professionally.

The Certas alarm receiving centres comply with all the relevant security standards and regulations. We meet the requirements of DIN EN 50518, so you know you can count on us to process your alarms quickly and competently. Our certifications are proof that our services meet high standards and confirm that we provide our customers with security solutions that tick all the boxes.

Bringing advanced software solutions and an ultra-efficient infrastructure, the Certas alarm receiving centres streamline the process of processing alarms and communicating in emergency situations. We’re continually reviewing and updating our systems to keep our operations running smoothly, without any risk of interruption or falling behind.

Certas works closely with the ambulance service, police and fire brigade so we can keep response times to a minimum in an emergency. By building and maintaining these strong partnerships, we put ourselves in a position to quickly coordinate help when people need it most.