Product Guide

Welcome to the Certas Product Guide

Please select your customer type

Bitte treffen Sie eine Auswahl

Private customers

Companies

Product Guide

What would you like to protect, or what kind of assistance do you need?

Bitte treffen Sie mindestens eine Auswahl

Secure people

Ensuring the protection of employees and visitors. Examples: protection for lone workers and visitors, emergency assistance in threatening situations, falls or injuries.

Secure people

Protection of family members and residents, particularly people living alone or requiring assistance. Examples: emergency call solutions for seniors, monitoring in medical emergencies, alerts in threatening situations, falls or injuries.

Monitor Technical Installations

Monitoring of operational systems and technical infrastructure. Examples: heating, ventilation and air-conditioning systems, smart buildings, building management systems and other technical installations.

Monitor Technical Installations

Monitoring of technical installations in private environments. Examples: heating, ventilation and air-conditioning systems, smart home solutions and other connected systems.

Secure objects

Comprehensive protection of company sites and business premises. Examples: access control to specific rooms or areas, business premises, storage areas, car parks or perimeter surveillance.

Secure objects

Protection of indoor and outdoor areas as well as belongings. Examples: homes, entrance areas, gardens, garages, vehicles, jewellery and other valuables.

Items

Schutz hochwertiger oder besonders sensibler Güter.
Beispiele: Tresor, Schmuck, Fahrzeuge, Boot, Wohnmobil oder andere Wertgegenstände.

Securing Goods and Assets

Protection of goods, equipment and high-value assets. Examples: safes, vehicle fleets (cars, trucks), machinery, works of art or sensitive inventory.

Assistance in Times of Crisis and Threat Management

The alert is triggered directly via the alerting app and automatically initiated by telephone call. The crisis management team is alerted in accordance with the emergency plan.

‍

Telephone assistance

Available 24/7, both during and outside office hours, in four languages. Mobilisation of on-call services or operation of a support and service hotline. Conference calls can be initiated either by you or by CERTAS.

Product Guide

What do you want to protect yourself from?

Bitte treffen Sie mindestens eine Auswahl

Technical failure

Burglary

Robbery

Fire

Flood

Fall / Injury

Medical Emergencies

Various Threats

Graffiti / Vandalism

Access Control

Product Guide

How should assistance be provided in the event of an incident?

Bitte treffen Sie mindestens eine Auswahl

Teleconference in Crisis Situations

In critical crisis situations, a teleconference with predefined participants can be started immediately. It is triggered directly via the alerting app and is initiated automatically by a telephone call.

Crisis Communication

In the event of incidents such as natural disasters, fires, demonstrations or technical faults, Certas manages the structured alerting process and informs all relevant groups of people quickly, in a coordinated and transparent manner.

On-Call assistance

Support with the organisation and activation of on-call and standby services. The on-call service ensures that your customers receive reliable support even when call volumes are high. Calls are automatically forwarded to Certas as soon as your lines are busy, ensuring that you remain contactable at all times.

Automated Notifications

Reliable delivery of your messages via multiple secure communication channels: telephone calls, SMS, email or push notifications with redundant safeguards to ensure maximum reach.

Product Guide

Your Service Recommendations

Based on your selections, we suggest the following services

«Alarm» kann nicht entfernt werden, da andere Dienstleistungen davon abhängig sind.

✦ Recommended Services

These services were automatically selected for you

CERTAS alarm

CERTAS alarm connects the alarm system of a house or apartment directly to the CERTAS alarm receiving centre. Alarms such as burglary or fire are monitored around the clock and immediately assessed by trained personnel. If necessary, emergency services, intervention services or designated contacts are alerted.

CERTAS alarm monitors alarm systems for businesses, buildings and infrastructure around the clock. Burglary, fire or technical alarms are received directly by the alarm receiving centre and assessed by specialists. Defined intervention procedures are then initiated, such as alerting security services or emergency responders.

CERTAS video

With CERTAS video, alarm notifications are verified using video images. The alarm receiving centre can visually assess the situation and determine more quickly whether an actual incident has occurred. This helps reduce false alarms and enables the necessary measures to be taken in a targeted manner.

CERTAS video enhances security solutions through professional video verification. In the event of an alarm, staff at the alarm receiving centre can analyse video images and assess the situation in real time. This enables a faster response and reduces unnecessary interventions.

CERTAS control

CERTAS control monitors technical systems in a house or apartment, such as smart home systems, ventilation and heating. Malfunctions or connection problems are automatically reported to the CERTAS alarm receiving centre and assessed by specialists. This ensures that safety-related systems operate reliably at all times.

CERTAS control monitors a company's technical systems, such as ventilation, heating, building management systems, refrigerators and refrigerated display units. Malfunctions or failures are automatically detected and reported to the alarm receiving centre. This enables problems to be identified at an early stage and appropriate measures to be taken.

CERTAS care

CERTAS care provides additional security for people who need support in their daily lives, such as older people or those living alone. In the event of an emergency call, an immediate connection is established with the alarm receiving centre. Staff organise assistance in accordance with the predefined procedures and, if necessary, inform relatives or caregivers.

CERTAS care ensures the safety of your employees who work alone. Whether carrying out hazardous work or working at isolated locations, your employees are reliably protected with CERTAS lone-worker protection. In any type of emergency, our alarm receiving centre responds immediately and coordinates targeted protective measures.

CERTAS multicall

CERTAS multicall is an alerting and crisis communication system for organisations. In the event of an incident, predefined groups of people can automatically be notified via various channels such as telephone, SMS, email or app. This enables crisis management teams, response teams and employees to be reached and coordinated quickly.

CERTAS support line

The CERTAS support line handles incoming calls and notifications for businesses around the clock. Trained staff process enquiries, coordinate information or forward notifications. This provides businesses with professional 24/7 availability while reducing the workload on their internal resources.

★ Added Services

You have additionally selected these services

CERTAS alarm

CERTAS video

CERTAS control

CERTAS care

CERTAS multicall

CERTAS support line

Additional Services

You can add additional services to your selection

CERTAS alarm

CERTAS video

CERTAS control

CERTAS care

CERTAS multicall

CERTAS support line

Request quotation

Contact Information

Please enter your first name.

First name *

Please enter your last name.

Last name *

Please enter the name of the company.

Company *

Please enter your e-mail address.

E-Mail *

Please enter your street / number.

Street / number *

Please enter your telephone number.

Telephone *

Bitte trage Sie Ihre Nachricht ein.

Your message (optional)

Contact via

E-Mail

Telephone

Please accept the privacy policy.

I accept the privacy policy.

Request quotation

Summary

Please check your information

Selected customer type:

Private

Your selected field:

Personen

What do you want to protect yourself from:

Überfall

Assistance in case of an incident:

Telefonkonferenz

Selected services:

Alarm

Personal details

Your first name:

Vorname

Your last name:

Nachname

Your company name:

Firma

Your email address:

Your address:

Anschrift

Your telephone number:

Phone

Your message:

Nachricht

Preferred contact method:

Kontaktaufnahme

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.